Terms and conditions

By purchasing products you are agreeing to:

    1. Once your order has been placed, I will NOT allow any changes to be made. This prevents me from making any mistakes and delaying your order. Please do not inquire about your order through social media. For a prompt response, I kindly ask that you contact us atinfo@melanatedmugzandmore.com
      1. I do not send daily/regular order updates. I wish I could, but I do not have enough hours in the day, and try get as much work time as possible to get orders out in a timely manner. This takes time away from me being able to do that. However you may always email me at info@melanatedmugzandmore.com.
    2. Custom Orders will ALWAYS take longer to complete. Please allow 5-6 weeks if you’ve placed a Custom Order. (Custom order openings will be announced)
    3. Because these items are custom & handmade, I do not accept cancellations, returns, refunds or exchanges.
    4. Any non-glittered items are not guaranteed to be glitter-free due to glitter being an almost impossible shiny tornado to get rid of. All items are handmade and are subject to minimal imperfections. Due to the handmade nature of my creations, small imperfections are bound to happen every now and then. I will always do my best to avoid them my lovelies, but as said before handmade products will not come out perfect every time and it is impossible to avoid them while crafting your happiness.