Shipping
Processing Time - Current processing time for:
Ready to Ship tumblers/keychains/accessories is 3-5 business days.
Made to Order is approximately 21-28 business days/3-4 weeks.
Custom Order - approximately 20-25 business days/4-5 weeks.
This is NOT including weekends and holidays. Please note this is not the shipping time. This is the time allotted to prepare the product to be shipped out. Please be aware that once your package leaves my hands I have no control over any delays or other inquiries with USPS.
Shipping - You’ll receive tracking info through an AUTOMATED EMAIL once a label has been printed. If you have any questions always feel free to email us atinfo@melanatedmugzandmore.com and include your order number in the subject line.
CUSTOMS AND IMPORT TAXES?
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURN POLICY?
- Due to the nature of my creations, I don't accept returns, exchanges, or cancellations.
- Changes to your orders may not be made after your order has been placed. You agree to this at checkout. This includes but is not limited to, shipping address change, name changes, personalization changes, etc.
- If you need anything at all once your order has been placed, please do not contact me through social media. To protect your privacy,
- Please do not inquire about your order through social media. For a prompt response, I kindly ask that you emails us at info@melanatedmugzandmore.com and include your order number at details.